CV & Experience
IT professional, father and husband. Passionate about technology for as long as I can remember, curious by nature. In my free time I focus on family, friends, cooking and video games. I strongly believe in ITIL as a framework that applies not just to IT but to everyday life too.
Experience
January 2022 - Present Present
IT & Service Management Unit Manager
Integra S.r.l. (L'Operosa Group)
Head of the IT & Service Management unit, coordinating a 4-person support team across multi-client infrastructures. I manage heterogeneous IT infrastructure (Windows Server, Linux, Hyper-V/VMware virtualization), Active Directory and Microsoft 365/Entra ID administration, network security (FortiGate, FortiClient EMS), and infrastructure support for Zucchetti ERP solutions — from database and application server tuning to backup and disaster recovery. I'm the team's main point of reference for priorities, escalations, and client relationships.
February 2020 - January 2022
Senior System Administrator - Digital Infrastructures
Integra S.r.l. (L'Operosa Group)
End-to-end management of heterogeneous IT infrastructure (Windows Server, Linux, Hyper-V/VMware virtualization) for the group's clients, including Active Directory administration, Microsoft 365/Entra ID, and network security (FortiGate, FortiClient EMS).
January 2017 - February 2020
Office Automation Systems Coordinator
Novomatic Italia s.p.a.
Responsible for managing, analyzing, and building solutions to support the company's Office Automation services. Over time we evolved the Kace 1000 system, which now also lets us manage automated scripts, client PC configurations, and on-demand software installations.
January 2015 - January 2017
Office Automation Lead
Novomatic Italia Services s.r.l.
Office Automation support for all Novomatic Group users across Italy. Management of Linux and Windows servers providing various services such as Git, MDM, corporate websites, antivirus, and more.
January 2006 - December 2014
IT Manager
SO.GE.M.A. SpA
Designed and managed the group's entire infrastructure, delivering a consolidation and centralization project that cut costs and let all users (over 100) work in a consistent, functional environment.